Jesus Bouzada

Sr. Product Manager for Service Platform and Infrastructure Product. In this role, I

• Led across teams from MVP discovery to launch for a strategic product targeting a two-sided market of builders and consumers
• Engaged and managed strategic partners and customers into an early access program that validated product-market fit
• Boosted team health by 30% by providing leadership and product direction to a team that had been longing for it
• Drove internal development environment adoption by advocating among stakeholders and adding data/feedback-based improvements
• Ratified vision and strategy for a messaging stack that enables openness and innovation in Workiva’s microservices architecture

Hired to productize a service-led AI business, leading a strategic shift to enable start-up growth. In this role, I

• Got leadership buy-in for pivoting the strategy to shorten delivery by a third and significantly reduced development/deployment cost
• Transitioned one-off solution to a multitenant SaaS product while leading two teams (20+ devs) and managing client’s expectations
• Built an expert system with engineers and data scientists
• Developed success metrics to prove value and earn customer trust
• Influenced data ingestion architectural decisions to build to scale
• Built a demo that enabled strategic client engagements while complying with customer data privacy policies

• See Education section below

• Key contributor in a product management team that created vision, positioning, strategy, and roadmap for a strategic suite of cloud-based, real-time products targeting $60M of annual sales
• Conducted competitive analyses to gather data and generate insights in support of vision, strategy, roadmap, and pricing
• Led a customer community to get information to align business priorities with their needs and design an intuitive experience
• Timely updated leadership and customers to ensure buy-in
• Selected 3rd party partners through capabilities and strategic alignment analysis. Managed and developed relationships
• Actively engaged in daily scrus and sprint planning, defining and prioritizing tasks, and grooming the backlog

• Coordinated cross-functional teams including engineers, designers, data scientists, marketers, support, and sales to ship software products for a $100M platform portfolio
• Delivered rollout talks in a number of conferences, which generated new sales opportunities. The conferences were hosted in Kuala Lumpur (Malaysia), Jakarta (Indonesia), Perth (Australia), and Beijin (China)
• Built a startup-like solution that enabled a multimillion-dollar contract win, communicating effectively to the VP of product

• Led a team developing in-house product from conception to launch that supported a $10M real-time monitoring business
• Built a high performing team by mentoring junior developers
• Introduced business driven requirements and design process that led to a 17% increase in user efficiency in key workflows
• Developed administrator features and a deployment guide for our O&G production framework. Trained administrators worldwide
• Provided software architecture insights to senior leadership that led to business decisions such as a team international relocation

• Managed four successful in-house product launches instrumental for a $1.5B engineering business
• Acted as a key liaison between business and engineering
• Provided worldwide support for 900 customers (who reported that the product was essential to their job) and managed business requirements
• Pioneered Agile software development in the company shortening project development cycles and adapting based on feedback
• Led lean methodology introduction in a center of 300 employees implementing initiatives that delivered savings of more than $80K annually by increasing efficiency
• Created a DevOps culture in a group of 20 developers, this resulted in savings of $150K per year